Showing posts with label smo. Show all posts
Showing posts with label smo. Show all posts

Saturday, April 18, 2015

How Social Media is Impacting Web Design




Social media has been everywhere these days. And it is affecting almost every walk of life.
It is often noticed that social media has its impact on the offline world as well. So, it is quite obvious that the world of the Internet would be impacted the most by social media platforms.
For businesses to be successful these days, creating a social media strategy is a must. And for almost everything they do, they need to follow a process that integrates social media in it. Web design is no different when it comes to this. It has experienced a sea of change since the advent of social media on the Internet.

Social Media Impacting Web Design

Social media has been able to exert its impact on Web design to a great extent.
Almost all the companies these days have their presence on social media. And what can be a better platform to let people know about this than the home page of the business website? This is why almost all the websites have the icons of different social media websites. And a click on any of those would lead the website visitor to the company’s social media page. This is becoming imperative for any website these days.

Attractive Design for Social Media Pages and Profiles

The advent of social media has made the Internet more of a live and interactive marketplace than ever before. It’s no more the same drab thing. In addition to creating an attractive website, it is also extremely important to have a prominent social presence. And for that, you need to design how you want to present yourself in front of your potential customers through the social media platforms.

For example, if you want your business to be present on Facebook through a page, it is important to design the Facebook fan page of your business properly. The same holds true for Twitter and other platforms as well. The profiles that you have on these social media websites need to be designed in such a way that they can grab the attention of the viewers with immediate effect.

Perfect Design Necessary for Ads on Social Media

With social media becoming more and more popular with every passing day, increasing numbers of people are joining these websites. For example, Facebook alone has its number of active users in 2015 at a whopping 1.41 billion. This is driving the companies to use these platforms to reach out to their target audiences. So, they are preparing ads for the social media websites. And the focus is more on design.

The ads are being specially designed for different platforms. The objective is to increase their effectiveness and garner more clicks. The designs of the ads will also play an important role in ensuring that the company is able to gather leads, which should be converted to earn revenues. Moreover, the designers are also required to create different other stuff, such as banner ads, memes, and so on.

Interactive Designs

Social media has helped to create a penchant among people for content that is more interactive and interesting. This is where Web design is expected to play an increasingly important role. Web designers need to shape the websites as well as the social media pages of the companies in such a way that they attract more interaction from the potential as well as the existing customers. This will help them understand what their customers are 
looking for and where they are going wrong.

Using Images for Social Media Communication

Social media has been able to change the way businesses are run. They are the perfect field to interact with the customers, know what they want from you, and help you decide how you should plan your offerings.

The designs should be planned in such a way that they drive the interaction of hundreds of customers on a regular basis. A picture speaks a thousand words and hence, they are among the best components for communication. So, most of the social media platforms need images. This is where a Web designer becomes relevant. Attractive images need to be created. Moreover, the images should also be resized to meet the requirement of different social media platforms.

Increasing Importance of Web Design on Social Media

Is the importance of Web designing going to diminish with the passage of time?
This is a question that’s haunting the online world after the advent of social media. But that is not expected at all. In fact, the importance of Web designing is likely to increase further soon. This is because the companies will need attractive Web design to keep the audience captivated on their social profiles.

e-commerce
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Wednesday, April 8, 2015

Facebook’s New Analytics For Apps: A Look Under The Hood


The social networking free service puts it head-to-head against Google in the analytics market, but is it game-changing? Columnist Josh Manion takes a look.





Facebook’s F8 conference for developers has become an event that’s closely watched for announcements of new directions the company is taking. The 2015 event was no exception.

As the two-day gathering in San Francisco closed at the end of March, Facebook offered more evidence that it believes its future is not just as a social network, but will continue to expand into an array of communications tools and services.

A case in point was the announcement of Facebook Analytics for Apps, a free analytics service.

The new tool clearly validates the importance of native mobile apps as a marketing channel and driver of revenue for brands. It also puts Facebook squarely in the analytics market, competing with Google, particularly among small-to-midsize (SMB) businesses.

Facebook data has historically been siloed within the company’s platform, which provided insights to marketers through its own dashboards and tracking of behaviors.

Now, the new tool extends basic analytics outside the Facebook “walled garden” and signals the social media giant is entering the digital marketing landscape in a clear way.

What Does It Do?

What exactly does the Facebook Analytics for Apps do?

In Facebook’s words, it “brings the power of Facebook demographics to cross-device analysis and measurement.”

In essence, Facebook claims that the new tool will help marketers and developers track visitors across mobile apps and websites.

A retailer, for example, will be able to track consumers as they visit Web properties and browse across native mobile apps.

Marketers also will be able to analyze funnel activity, segment consumer groups based on varying characteristics or analyze cohorts of people who act in certain ways in the app, using data including purchase behaviors.

The new tool also is intended to help developers and marketers measure the lifetime value of Facebook ads, and adopt re-marketing strategies to re-engage consumers who drop off.

On the surface, it all sounds good.

Missing Out On Innovation

How game changing are the analytics capabilities from Facebook?

Probably the most valuable aspect of Facebook Analytics for Apps is that it’s potentially a powerful new way for marketers to better understand cross-device behavior of their visitors — both in aggregate and within relevant segments or cohorts — which can help them improve overall performance.

However, let’s not forget that analytics today is a crowded space.

Analytics for mobile apps using the traditional, hard-coded software developer kits (SDKs) is already available through Google and most other vendors.

The problem is that all of these offerings — and now Facebook’s — rely on the SDK approach to development, a slow, cumbersome process that makes it impossible to optimize a native mobile app in real-time. Native mobile apps have typically been hard-coded using these developer kits, then submitted to app stores.

Any changes must be sent back to the developer, the app re-coded and then re-submitted to stores.

What The Future Holds

Marketers need more than analytics insights into how customers are behaving within native mobile apps.

They need to be able to easily combine the mobile data with behavioral data from other engagement channels for a more complete view. And, they need to be able to improve consumer experiences in real time without the unnecessary burden of the current SDK-based methods. The Facebook approach falls short of that.

The big story in this announcement, then is that Facebook data has been extended beyond the Facebook platform for analysis with mobile app performance.

And, as Facebook reaches outside its own realm, it raises questions about what the future holds. Will Facebook eventually take more steps to integrate into the broader marketing ecosystem?

Facebook has announced that attribution as a capability is on its roadmap, another clue that the company may continue to reach beyond its own walls.

At the most fundamental level, however, Facebook’s entry into analytics in the broader ecosystem simply reflects that it recognizes the extraordinary value of data generated by its billion-plus members.

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Thursday, March 26, 2015

YouTube Live-Streaming Platform to Relaunch With Gaming Focus: Report

Google is reportedly preparing to relaunch YouTube's live-streaming platform, YouTube Live, this time focusing on 'live gaming and e-sports'. The search giant is said to be looking at this segment based on the popularity of Twitch, which it reportedly tried to acquire last year.
According to a Daily Dot report, which cites sources within the streaming industry, YouTube has already begun recruiting a team for its renewed push into the live-streaming space, and has hired about 50 engineers with expertise in the streaming industry.

"Gaming and e-sports in particular are going to be a big driving force for the new-look YouTube Live," one source told Daily Dot. "There'll be huge opportunities for established streamers and organizations soon and I would say that the record numbers of e-sports viewers are only going to grow when Google start promoting and partnering with these events."

While YouTube didn't comment on the report, the Daily Dot suggests that the company will likely make an official announcement at the Electronic Entertainment Expo (E3), the annual gaming trade show which is scheduled for June 16 to June 18 this year.

YouTube had started live-streaming cricket matches back in 2010 with IPL 3 (Indian Premier League 3), but that didn't gain too much of traction. Since 2013, YouTube has also been broadcasting e-sports any exclusive deals such as the League of Legends Championship Series, but this too is said to be more popularly viewed on Twitch and even smaller rivals, such as Azubu. In early 2014, the report notes Google also removed any mention of live events from its homepage.

In July 2014, Google had reportedly agreed to buy game live-streaming service Twitch for $1 billion. The YouTube team was said to be handling the acquisition, but the deal eventually didn't materialise, with antitrust concerns thought to be one of the reasons. Ultimately, as you probably recall, Amazon bought Twitch for $970 million in August.

Since roughly the same time last year, Twitch has been making several changes to its policies - including those for video-on-demand, and third-party audio usage. While the latter certainly would have helped with legal issues ahead of the acquisition, the new storage limits for broadcasts saw many users rise up in arms, and make their way to rival platforms such as YouTube.

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Tuesday, February 24, 2015

Building Online Marketing Strategies for Small Businesses

Building marketing strategies for small businesses is one of my favorite things. In my first marketing role, I worked in the marketing department for a small company before moving on to Distilled, where I've been lucky enough to continue working with small businesses that have enormous potential. Despite the various industries, locales, and personalities, one of the prevailing similarities between them is that small businesses often don't position their company or use the web as effectively as they could. While this is partially due to the time and resource crunch small business owners feel, it's also because, beyond building a website, they don't know where to begin.

It doesn't have to be so overwhelming though. I'll walk you through the preliminary steps I take my small business clients through.

1. Define the brand

A number of the small companies I've worked with didn't have a brand. That's not to say that they didn't have a name, a website, and a logo. It's that they didn't stand for something. 

For example, what comes to mind when you think of Apple? Innovative and well-designed products? Exactly. So many small businesses are built from an individual wanting to work for themselves or because they see an opportunity to improve on an existing product. They figure, build the website and they will come. 
But it's not that way. You need a brand. As we've seen throughout history, the companies that have staying power have a brand, something that differentiates them from their competitors, something that people connect with and, coupled with good products and customer service, something that keeps people coming back.
I'm sure you're thinking, "Well that's all fine and good, Morgan, but I don't know how you go about building a brand." That's fine. There are people who make careers out of building brands you could contact, market research surveys you could pass out, and focus groups you could run, but, realistically, small businesses don't usually have the financial resources to invest in these strategies. This doesn't mean you can't have a brand though; you'll just have to run a lightweight brand building exercise which goes something like this: 

1. Think about your origin story

Ask yourself: "Why did I start this company? What am I proud of?" Oftentimes what drove you to start your own company and how it's reflected in your business practices is what makes you unique. 

2. Talk to your customers

Ask your customers: "What do you like about our company? What don't you like? Why did you choose us over our competitors? What are your pain points?" When you listen to customers talk about your business, you'll have a better understanding of the aspects of your company that resonate with people and what should be reflected in your brand messaging. 

3. Do competitor research

Take a look at your competitors' websites. Ask yourself: "What are they doing well? What aren't they doing well? How do they talk about their company?" You're looking for holes in your industry, a way to make your company different than your competitors. 

4. Compile all information and develop a brand

Once you've researched your origin story, competitors' tactics, and customer sentiment, it's time to start building a brand. What from your origin story and customer conversations stood out and got you excited? How can you talk about those things in a way your competitors haven't? Once you have that figured out, you have a brand position.
Let's make this final step more concrete with an example. I worked with a tech consulting and recruiting firm that had a history of success in the immediate area, but was looking to attract people from the greater region as well as gain new client companies. In order to stand out from the other technical consulting firms and get people excited about working for them, we knew that they had to have more than a website that stated they were a consulting firm. They were going to have to develop a brand. We ran through the steps above with the following takeaways: 
  • Origin Story: The owner started the company because he liked working with really competent developers, and realized that the best way to ensure he did so was to start his own company.
  • Customer Research: Customers preferred going with this particular company because the quality of work was always so high. People liked working for this company because there was always a lot of challenging work.
  • Competitor Research: The rest of the companies weren't run by people with technical backgrounds. This company was, though, and as a result was able to do more rigorous testing and find the best people.
The main theme here was that the company only hired the best (origin story), because they had the technical chops to know who the best were (competitor research), which meant that this company's employees did exceptional work (customer research), which in turn made sure they landed challenging contracts (customer research). 
Due to this insight, we positioned the company as the elite option, heavily citing the fact that only 4% of people could pass the technical interview—to work for this company was to work with the best and that to hire them was to have the best working for you. This resonated well with both target audiences, and they saw a heightened brand awareness with both potential recruits and clients.

2. Review the website content and language

Although most small businesses have websites, it's necessary for owners to take a step back and review the website through the eyes of a consumer. Too often people assume that website visitors have a certain level of company knowledge, or that they speak the same jargon. That's not always the case. For example, the aforementioned tech company originally wrote so vaguely about their services using insider jargon that neither target audience understood the company's mission. Once the text was rewritten with specific consumers in mind, people started coming to the owner and saying "Now that you've redone your website, I finally understand what your company is about." In order to not find yourself in that position, ask yourself:

1. Does the website have the information my target audience needs?

A company website is useless if it doesn't have the information your target audience needs. On the most basic level, this should include what your company does, in-depth product or service information, prices associated with your services, and contact information. It's actually astonishing how often companies, both large and small, don't do this.
Just the other day, I was looking at marketing software and even now I couldn't tell you what their product does. If they had taken a step back and assumed that people didn't know what their company did, their website would be more effective and they'd likely increase leads.

2. Am I using the language my target audience would use?

Oftentimes, we get so wrapped up in our industry that we forget that others, especially customers, don't necessarily use the same terms as us. By using terms that are different from those of your target audience, your organic traffic will suffer and your website won't be nearly as effective. When you talk to your customers during the branding exercise, see what terms they use. Use keyword research to validate your findings and use this language on the website.
Remember that your brand position is at the heart of this language and content. You want to talk about your core competencies in a language that's accessible, but through the lens of what makes you different. The tech consulting firm I worked with, for example, rewrote their text so that there were pages dedicated to both their recruiting and consulting services. Both of those pages used the terms that those specific audiences would use, spoke in depth as to what these services were, and did so by concentrating on the 'elite' factor in a way that appealed to both sides. The content and language need to be there for your audience, but use the defining aspects of your brand to spice it up. 

3. Develop overarching marketing strategy

So at this point, you have a website that reflects your brand and differentiates you from your competitors. I'm going to assume that your website is already optimized for search engines and that you have a good user experience. You're done, right? Yes and no. You could be done if you're not relying on online to be a huge source of business. If you are counting on online, it's time to start working on your overarching online marketing strategy.
This is the part that tends to feel the most overwhelming for small businesses. With so many different avenues out there, it can be stressful knowing what to pursue. My first piece of advice? Don't pursue them all. It's okay not to. You're a small business owner with limited resources, so only go with the ones that will have the biggest ROI.
So how do you know which ones are worth your time? 

Content strategy

In the online marketing world, content is king. Google wants you to deliver value to your site visitors and unique content is one way of going about this. Building a content strategy isn't easy though. You don't want to write the same thing that everyone else in your industry is writing about. There's no unique value in that, and because your site likely isn't strong from a domain authority perspective (yet!), you'll usually find it difficult to rank against the big sites who are writing the same content. 
Instead, you'll need to take stances on issues or solve your clients' unique problems, giving them a reason to keep coming back to your site. If you can do this, great, but don't just write content for the sake of it. If you're a small ice cream shop for example, it's going to be difficult to write content that's on-brand and relevant to your audience. In this case, focus on other marketing strategies.

Paid

Doing paid, whether search, display, or social, can be really effective if done correctly. The downside? It can take a lot of time and money to monitor and improve on your campaigns. Highly competitive terms can have extremely high cost-per-click (CPC) rates, and the cost-per-action (CPA) is usually even higher. For example, terms in the insurance industry can have CPCs of $50 in a search environment. 
In order to be as cost efficient with this strategy, you'll have to constantly monitor your campaigns and see what is working well and what isn't. Even though it can eat through your time and money, it's a good option for people who aren't showing up in SERPs or driving traffic from other avenues. 

Social

Social can be a really effective way of engaging consumers and building brand loyalty, but I normally only suggest starting a social strategy once a company has built out their brand and website. You're going to need unique content, images, or deals in order to have a social marketing strategy. It's often easier to start in other areas and build a catalog of resources before you launch into social.
Once you have content to share, decide which social platforms best fit your company's mission. For example, LinkedIn and Twitter are usually better for B2B while Facebook is better for B2C. Just like you don't have to chase every marketing strategy, you don't have to have a social campaign for every platform. Concentrate on the one or two that will best reach your audience. Make sure the content you're sharing will do well on that platform. For Facebook and Pinterest, you'll need image based content while Twitter and LinkedIn will be best for article-based content or quick updates. 

Email

Email marketing isn't an effective method of gaining new customers, but is a great avenue for businesses trying to increase retention or brand loyalty. If this is your goal, make sure your emails contain value. For example, you open email from your doctor's office reminding you about an appointment or from a local ice cream shop that offers discounts because these emails contain value. When people open these emails, their lives get easier or they're given something that gives them tangible value. It's vital that your email marketing communications do the same whether it be content or deals. 

Local

If you're a small business using the Internet to drive traffic to your store, I absolutely believe you should be invested in local. While there's the initial time investment to get it set up, there's a minimal time investment needed to keep it up-to-date. 

Promotions

At Distilled, we have a whole team responsible for reaching out to bloggers and publications in order to get our clients and their content featured in the right places. Their work not only helps build brand awareness but, when our clients' work is covered and linked to, also has the added SEO benefit of natural links and, in turn, a stronger site. 
Most small businesses don't have the resources for this kind of promotion, but if you want your brand and organic traffic to grow, it's vital that you partake in a variation of this. Instead of scoping out bloggers and target publications like the New York Times though, start small. Build relationships with other businesses in your area or be active in industry specific forums. Building those relationships and positioning yourself as a thought leader will help your business as well as your own name grow which can then result in brand awareness and links. For small businesses, it's important to network even in a way that isn't necessarily 'online first.' 
Small Business Branding advice
There's a lot that goes into marketing for any size company, but it can be particularly overwhelming for small businesses which have limited time and resources. It'll be a lot of work, no doubt about it, but will feel a little more manageable, even for one-person teams, if you take it one step at a time.
Start by figuring out what makes your company different and communicating that. In my experience, this alone will put you ahead of many of your small business counterparts. Then it's time to think about your customers' needs and how you'll address them. Having content that's valuable to your customers and their problems, content they'll actually want to consume, is a huge part of the battle.
Now that you've got the content, decide which marketing strategies will be most likely to help you reach your target audience. Just remember that you don't have to overextend yourself and use every possible marketing channel to do this. So: Brand. Language. Content. Share. You've got this.
Tell me about your small business branding adventures in the comments below!

Friday, February 13, 2015

7 Under-the-Hood Optimization Techniques That Will Rock Your SEO

Whether you’re an SEO at the top of your game, or a site owner looking to do more with your SEO, this article is for you.
Most SEO advice is pretty straightforward (and worn out): Optimize your title tags! Content is king! Use a sitemap!
I get all that. And that’s fine advice. And you should do it. But sometimes we need a little bit more — those under-the-hood optimizations that can move the needle even further for SEO. I’m about to give you seven of my secret weapons for doing just that.
Just so you don’t get your hopes up too high, I’m not providing any home run hacks that are going to boost you to the top of the SERPs by tomorrow morning. SEO doesn’t work that way. These seven techniques are reputable, slow-but-steady, and hard work.But they do work.

1. Make Your Site Secure

Google has tipped its hand regarding one of their newest ranking factors: Site security.
In the summer of 2014, Google declared that HTTPS is now a ranking signal. Although its immediate impact on the search landscape is marginal, we can expect this signal to grow stronger as time goes on.
Security, with all its massive disruptions of late, is a big deal for users, and therefore for Google. We as SEOs need to understand this. Although we crave data — especially the data that gets snatched away from us (not provided) — we still need to respect the limits of privacy.
If you have the ability and/or resources, add encryption to your site. In addition to being a ranking signal, it is also a user signal. Sites with encryption are recognized in the SERPs with an “https://” preceding the URL, unlike non-secured sites.

This little change in the SERPs alerts conscientious users to the presence or absence of a security layer on a given site, which may in turn affect click-throughs, bounce rates, and dwell time.

2. Add Above-the-Fold Images or Videos With Full Optimization

We all know images and videos can improve a site’s ability to engage users. What we may not realize, however, is that such images can improve a site’s ranking in Image or Universal Search.
The click-through rates for no-image pages are, on average, lower than pages that contain images. Although the first position results gain higher CTRs (20% vs. 10%) for no-image pages, the tables turn in the third through tenth SERP positions. For these results, users show a preference for pages that contain images.
Here is research from Jim Yu in his discussion from Search Engine Land. The chart indicates CTRs for image vs. no-image SERP entries.
7 Under-the-Hood SEO Optimization Techniques | SEJ
To make your images as SERP-supported as possible, you need to optimize them. Here are the most important features for optimization:
  • Make the size of the image appropriate to the necessary resolution. Get the file as small as possible to improve page load times.
  • Add alt text.
  • Title the image appropriately, using keywords if at all possible.
  • Use a good quality image. It’s for the users, remember.
  • Add supporting Schema for the image.
You can use videos, too, with similar results in the SERPs. The additional effort of adding above-the-fold images and video is that it improves SERP rankings while also adding value for the user. Value for the user means your site visitors will click through more frequently, bounce less, stay longer, and thereby improve your rankings.

3. Create an Image Sitemap

Every search engine professional understands the importance of an HTML sitemap and an XML sitemap. I’m suggesting that you create an image sitemap.
So, what’s an image sitemap? And how many sites even have one?
Not many sites have an image sitemap. That’s why we’re under the hood right now. This optimization will boost your rankings particularly in Google’s Image Search.
To create an image sitemap, simply add extra information about images on the page to your existing XML sitemap.

4. Regularly Review and Request Removals From Your Link Profile

Behind every site lurks a powerful and sometimes ominous force. It’s your link profile.
You have limited control over what sites link or don’t link to your site. You could become the victim of a negative SEO attack, or you could be rewarded by links from a high-authority government (.gov) or education (.edu) site.
But you do have some control. You should exercise this control in three ways:
  • Monitor your link profile. Every now and then, scan through the list of sites that are linking to you. This data is available in Google Webmaster Tools. You can also purchase services that will scan your link profile for possible risk.
  • Request low authority or spam sites remove their links to yours. A polite removal request is the best solution to spam links. Simply email the webmaster, informing them of the links and ask that they be removed.
  • Submit a disavow file. Regardless of the SEO brouhaha over the issue, Google has provided a tool that allows you to disavow any links that you deem undesirable.

5. Create Keyword-Specific URLs

Aren’t ranking for a specific keyword? Check your URLs.
Exact match domains (EMD) are an SEO spam technique of yesteryear, but there is no question that Google still considers the URL to be a significant indication of a page’s relevance, and therefore a ranking factor.
Notice how each of these sites, top-ranked domains for a competitive keyword, have URL pages that use the exact query.





6. Use Your Target Keywords Across The Entire Site

One of the lesser-utilized SEO techniques is employing a target keyword throughout the site as a whole. Many SEOs believe (mistakenly) that they can rank for a given keyword by churning out a few blog articles surrounding the keyword. They target a keyword by developing content on one or two pages, but they neglect its presence on the rest of the site.
In reality, Google prefers to see an entire domain that supports the keyword and its semantic variations.
Here’s how you can check this:
  • Do a Google search for inurl:domain plus the selected keyword in quotation marks.
  • Look at how many results Google provides.
  • Compare this to as many domains or competitors as would be helpful.
Let me show you an example. In the screenshot above, I showed you how the website Accreditation is outranking Experian.com for the keyword “what is a good credit score.”
I recently analyzed the SERPs for this keyword, and found that the top organic result has the highest site wide saturation for the given keyword. I tested several other semantic variations and found it to be consistently true. The site with the highest site wide occurrence of a given keyword ranked higher.


CreditKarma.com has 3,500% more occurrences of the keyword than Experience. Even though CreditKarma’s domain authority, page authority, and domain wide link quantity are lower, they still rank higher for that keyword.

My informal survey doesn't prove that top results will always be backed by the highest occurrence of a keyword throughout the site, but it does suggest it is an important factor in Google’s ranking system. Sites that contain semantic variations and/or keywords throughout have a higher chance of ranking in the SERPs for any given keyword in that semantic domain.

7. Optimize Your Brand’s Social Profiles

Google’s Knowledge Graph is a significant aspect of SEO that we can’t ignore. Google recently began displaying the social profiles for brands directly in the Knowledge Graph.
It’s not apparent how this will roll out for small to mid-sized businesses. Most of the results I've seen are for large corporate brands.
My sense is that Google will continue to refine KG settings to bring up a full array of information for most brands that have optimized social profiles. It’s worth giving some optimization effort to your social accounts.

8. Add Schema Everywhere

According to a study by Search metrics, Schema markup shows up in more than a third of all Google’s search results. With this huge SERP preference for Schema, you’d think that sites would be flocking to implement Schema snippets wherever they could.
Well, apparently not. A mere 0.3% of Internet domains are using Schema integration.


This definitely falls into an under-the-hood optimization technique. Learning schema isn't that difficult, and it will certainly look familiar if you have any coding background or awareness of structured data.
Google has even given you some help with their Structured Data Markup Helper.


Wednesday, February 11, 2015

Understanding & Explaining A Realistic SEO Timeline

How long should it take to see SEO results? Columnist Stephan Spencer says there's no simple answer to this question, but explains some of the factors which may impact an SEO timeline.
Is your site is in deep water in the search engines? Perhaps you got hit with a manual penalty. Perhaps competition is simply outperforming you in results and in sales. Maybe you’re the consultant or in-house SEO who has been assigned to a tough case….
For site owners or marketing managers, it’s often difficult to understand why your rankings or conversion rates are not improving – are perhaps even declining – after implementing huge site changes at the advice of your SEO practitioner. If you’re the SEO in that situation, you might have a tough time explaining exactly why you can’t just “SEO it faster.”
Now, it could be that your strategy isn’t working; however, it’s more likely that there is simply a disconnect between the SEO practitioner and the rest of the team about the nature of a “realistic SEO timeline.” How do we solve the information gap?
Here are some ideas that are great for starting the discussion:

SEO Is Site Fitness

Optimize Worldwide’s Matt Morgan wrote a great article back in May comparing SEO to taking antibiotics. While this is a fine analogy, it doesn’t tell the whole story.
SEO is about fixing current problems as much as it is about preventative measures and continual improvement. Once your “treatment” of short-term SEO tasks is done, your site should never stop practicing SEO.
Perhaps a better analogy would be to say that SEO works similarly to a fitness routine. If you start skipping your routine — or stop doing it all together — you’re not going to achieve or maintain optimal results.
Of course, before starting that fitness routine, it is always important to check in with your doctor, who will make recommendations as to what can be feasibly done without damaging your body. This is the SEO’s first job: looking at your site to diagnose what problems are going on, and providing guidance on how you can build strong, reputable authority and rankings over time.
Going too fast and expecting extreme results will often end up resulting in some sort of “over correction” that could damage your site further, just like an extreme diet can work in the short term, but ultimately put you right back where you started — or worse, do damage to your body.

SEO Is Complex And Requires Long-Term Thinking

A lot of the technical side of SEO is troubleshooting. The fact is, it isn’t always evident why your rankings are fluctuating. For example, is it possible that an SEO tactic used in the past is now being recognized as spam, meaning that its value has been discounted within Google’s ranking algorithm. That could lead to a huge drop in rankings, and an SEO consultant’s efforts that have been making slow, positive progress might be obscured or blamed for this.
It’s important to understand that there are many variables going on with your SEO. The consultant or in-house SEO is working with all the SEO, design, code, etc., decisions made in the long past, the recent past, the present, and the future. That’s why it is incredibly important to start out an SEO relationship with an audit of the site. This is going to uncover those problems that wouldn’t normally show up on your radar screen and expose the damage that they may be doing to your site.
Once you have a solid foundation, develop an action plan to move forward in bolstering your site’s reputation and reach. Sometimes, when fixing a site from some major foul play, you’ll see worse results before you see eventual and steady improvement.
For example, in a recent conversation with forensic SEO consultant Alan Bleiweiss, he described to me a case with one of his clients which illustrates the need to take the long view on SEO projects.
WorseBeforeBetter
Alan related to me:
I did the audit in January of 2013, and the client began implementing changes immediately. The organic traffic continued to slide through July 2013, and then only began to slowly come back at that point. As you can see, from that point forward, it was a bump up, decline, bump up, decline process repeatedly until finally, a year later, it’s breaking through.
This site was a combination of issues across various algorithms, mostly Panda. That’s the most difficult reality – Panda has continued over the past couple years to mostly get stricter, with some “easing” thrown in along the way. That makes it very difficult for a site to reach sustainability.
Another critical consideration is that work can’t be done once and left. These sites need ongoing applied pressure of stronger quality signals on-site as well as brand authority and trust reinforcement.
You can see from the graph of the web traffic that this site actually required major changes which, with the additional complication of algorithm changes by Google, actually caused organic traffic to drop for a significant period of time.
However, by taking the long view, being patient, and doing all the right things to create sustainable SEO success, the traffic has rebounded and indeed surpassed previous levels. Had Alan not prepared the client for the fact that this may likely be the case, he and the internal team members responsible for SEO could well have faced some very difficult conversations with the management team.

SEO Requires A Team Effort

There are a myriad of factors that impact SEO success — and many are dependent upon cooperation from other teams or departments.
With larger clients, we’re often looking at tens of thousands (or hundreds of thousands, or millions) of website pages and large, sometimes geographically distributed, teams to work with. There’s also the bureaucracy of getting changes approved and enacted. A lot of the time can be spent waiting in the wings on obtaining approval, deciding on preferred courses of action, or simply getting SEO work into the site development queue.
That’s why the cooperation of other teams — especially the IT department and the social media team – is crucial to SEO success. The SEO is managing not just a bunch of keywords, but an entire movement for the direction of your site. Don’t underestimate the amount of work this takes, especially when factoring in the time needed to get buy-in from these other departments or executives.

Timing Is Often A Game Of Chance

An effective SEO tactic used to be putting up 50 new blog content pieces and promoting the heck out of them in hopes that a small number would be seen by a lot of people, and perhaps earn social shares and link authority for the site.
The thing is, virality is incredibly hard to predict, even by the experts. It is often about placing content in the right place at the right time; however, that right moment can happen at any moment.
You can make an effort to predict what content your audience will want by using seasonality (basketball-related content during March Madness, etc.), leveraging a current event (this gets tricky, since if it is done too late, it is passé), or simply trying to put out awesome content and ideas that people want to share, and hoping it strikes a chord.

ROI Gets Complicated

Google’s Hummingbird algorithm and the loss of keyword referral data (“not provided”) have made things a heck of a lot harder for SEOs aiming to measure precise ROI of their actions.
No longer is it an option to measure the exact amount of traffic a singular keyword is getting you. Furthermore, Hummingbird makes it so you can’t always directly control which variations of a word your site will rank for. Sometimes, this can even direct irrelevant traffic to your site.
Instead, look for KPIs that add more value to your overall goals. Is the ultimate goal of your SEO overhaul to receive more positive online press? Is it to facilitate brand loyalty? Is it to improve conversion rates? What metrics have value is ultimately determined by your business’ specific goals; useful info for one site could be utterly unhelpful for another.
One metric that I always recommend is “task completion” – this cuts to the core of understanding why people use your site, which helps inform strategies for increasing conversions. This methodology recognizes that not everyone is going to come to your site to buy — that’s just not the way it works. Instead, it asks, “Did the visitor complete what (s)he set out to do on the site?”
For example, some users will use the site to research a type of product for interest in a purchase later down the road. To help them receive the best possible experience, have a great and clean review system with clear ratings that you keep free of spam, and use in-depth, original content for your product descriptions. You could even create a forum where users ask questions, then keep a log of these questions and flesh out pages on the site by answering them. Track the time a user spends on the product page or on pages providing more in-depth info on the product.
It may be useful to collect some data on task completion rates in the audit portion of your SEO plan. To do so, set up a short survey that asks just a yes or no question, such as “did you complete what you wanted to get done?”, “are you satisfied with your visit?” or even a short multiple choice question that asks users if they are visiting for research, for entertainment, or to buy. You can use this metric later to review the efficacy of the SEO plan in creating a better customer experience.

What This Means When You’re Hiring/Working With An SEO

  • Never trust an SEO professional who claims to guarantee a number #1 spot in 6 months or less. Often times, the benefits of a well-executed SEO strategy won’t manifest themselves for at least a year, especially when the website being optimized has a lot of issues. Tactics which might get your rankings to spike in the short term can come back to haunt you in the long term.
  • Ask for a timeline of expectations at the beginning, and then another timeline after the audit is done.
  • Look for someone who, instead of focusing on rankings, focuses on your business goals. Rather than rankings, look for growth in KPIs such as organic traffic, sales, tasks completed, etc.
  • As with your own personal fitness, often it is best to focus on small, achievable goals that are right in front of you. Doing so allows progress to happen, less inhibited by the constant worry of where you are in comparison to the mountain of work ahead of you. Instead of trying to succeed at SEO with a single herculean effort, you can create something great, measure its performance, and then create another starting point from which to continue improving.
  • Ask them not what is going to give the fastest results, but what will lead to the results that can be sustained over time.
  • Try a timeline that is segmented into actions: 2-4 weeks for a comprehensive site audit, 1-2 months for technical changes, 2 months for content revamp, 3-4 months for link acquisition efforts, etc.
  • Ask for reports that explain clearly what is being done and how this will improve your overall growth; de-emphasize pure ranking metrics.
This article should not be seen as validating poorly-done SEO that does not show you the fastest possible results. There are some situations in which great SEO can indeed show very fast results – such as eliminating hidden spammy links from hackers, fixing critical crawling or site architecture issues, or manual penalty recovery.
What you should take from this article is that before beginning any SEO efforts, you should take time to assess the situation, plan both short- and long term-strategies, approach SEO as an ongoing process, and communicate realistic goals and timelines for improvement to the larger team and executives.
Many SEO efforts fail due to unrealistic expectations about the time and investment required. Don’t let yours be one of them

www.pixotritechnologies.com

Emphasis on Content Marketing Revives Agency SEO Efforts and Revenues

What good is digital content if no one can find it? That's a question driving growth at agencies as marketers rediscover search-engine-optimization's role in making or breaking a campaign -- and selling product."A lot of our clients are starting to put a heavy focus on organic search," said Huge's director of marketing and SEO, David Sosnowski, referring to services meant to boost a marketer's search results often without the use of paid media. "Traditionally in the past it's been almost left out of the process." He attributes much of the growth in SEO to brands' emphasis on content marketing.




Lavall Chichester, director-search and content marketing for Lowe Profero.
Lavall Chichester, director-search and content marketing for Lowe Profero.

While search-engine-marketing services are as old as Google itself, they're seeing a resurgence as an agency moneymaker. Some large shops are getting around 20% revenue growth from search while others are beefing up their teams.
For example, Inter public's Huge in 2014 doubled its team to more than 10 staffers. One of the shop's largest clients increased its marketing spending on an SEO initiative from 10% of its budget to 30%, said Mr. Sosnowski. Other clients are seeing almost 50% of their e-commerce revenue driven by optimized search.In 2015, the agency plans to double or even triple its search team as voice prompts and new mobile platforms complicate the landscape.
Profero, which was acquired by IPG last year, also doubled its search team in 2014. While part of that growth came from new-client opportunities within the network, "content is the biggest opportunity for us," said Lavall Chichester, director-search and content marketing for Lowe Profero.
"The SEO department is growing faster than even the paid-search department," he added. "[Brands] are switching to publishing models and the ones working are powered by search."
Search engines surpassed general media as the most-trusted source for general news and information in 2014, according to PR giant Edelman's latest Trust Barometer. Search engines were up 8% on the Trust Barometer compared with the year before.It also helps that more clients who control budgets understand the importance of search. Trip Advisor, although not a Profero client, is one of those companies that gets search, he said. He cited a campaign that encouraged consumers to search for "Trip Advisor and San Francisco," rather than just "San Francisco." "Doing this creates keyword searches that increase in volume over time." said Mr. Chichester.Much of that online discovery is also now happening on mobile devices, which is leading to demand for responsive website design. Brands also want to optimize for local Yelp and Google business pages, and local search efforts power mobile search, Mr. Chichester said.
Benefiting are search specialists like iProspect. Paid search, which makes up 60% of its revenue, grew 20% in 2014 while total revenue was up 16%, thanks in large part to new content opportunities. For client GMC, iProspect identified three un-branded search topics: towing and trailering, fuel efficiency and vehicle performance. It then worked with a partner shop to create lifestyle articles and targeted consumers as they searched these topics. GMC secured the top ranking for numerous unbranded terms and drove around 14,000 incremental organic site visits per month, the shop said.
Much of that online discovery is also now happening on mobile devices, which is leading to demand for responsive website design. Brands want to optimize for local Yelp and Google business pages, and local search efforts power mobile search, Mr. Chichester said.
"Depending on the client, we are seeing at least a 50% growth in client revenue from mobile," said Jeremy Cornfeldt, U.S. president of iProspect. He referenced Google's 92% growth in mobile ad search revenue from 2013 to 2014. "It's safe to say that clients are seeing massive growth in mobile traffic and sales."
At the same time, more shops are automating much of the process using new proprietary technology, third-party vendors and APIs. Using new tools, they're also capturing more data.
"The learnings we get from search help us identify new targets," said 360i CEO Sarah Hofstetter. "It's not just search as a mechanism; it's search as a research vehicle."